ISO/TS16949 common 24 questions
ISO/TS16949 standard group "IATF international automobile action" and "ISO/TC 176, the international organization for standardization technical committee" joint development, and issued the first edition in 1999, from then on, the quality management system has the most widely used in the automotive industry supply chain, is committed to continuous improvement, emphasizing defect prevention and the reducing of variation and waste in the supply chain.With the change of environment and the application of new technologies in the automobile industry, the automobile industry quality management system will also adapt to the development.
TS 16949 will be upgraded to IATF 16949
On the evening of August 9, 2016, the ISO organization and IATF jointly released the news that the new automobile industry quality management system "IATF 16949:2016" was to be officially released in October 2016. The message is as follows:
· new standard name: IATF16949:2016
· release date: October 2016 officially released
· new standard content: references and ISO 9001: the structure and requirements of the 2015 edition are consistent with the special requirements of the auto industry specified in IATF.IATF 16949:2016 will replace the existing ISO/TS 16949 standard audit certification.The new IATF rules, which are closely linked, will also be released in November 2016.
TS 16949 common 24 questions (the following is mainly aimed at TS 16949 current version, which may be partially changed after the release of the new version)
1. Which organizations can apply for ISO/TS16949 certification?
Answer: car, truck, bus, motorcycle and parts, accessories manufacturers.Not including industrial (forklift), agriculture (minivan), construction (engineering car) mining, forestry and so on.
2. The company that produces standard parts, only a few products are provided to the automobile manufacturers. Can you make ISO/TS16949 certification?
A: yes.All management of the company shall be implemented in accordance with ISO/TS16949, and the technical requirements of automotive products shall be carried out in accordance with ISO/TS16949.If the production site can be distinguished, it can only be managed by ISO/TS16949 on the production site of the automobile, otherwise it must be carried out in accordance with ISO/TS16949.
3. Can you apply for ISO/TS16949 certification for production of molds in a car factory?
A: no.Molds production factory, although the supplier of the automobile supply chain, is not used for automobile, so it cannot apply for ISO/TS16949 certification.Similar to the transport provider.
4. How long will it take to apply for certification according to ISO/TS16949 system?
Answer: the IATF regulation, the operation of the organization performance for 12 months, actual told us to have 12 months of running records, but 12 months is not refers to the system documents released after 12 months, as long as there is enough performance records to satisfy the organization in the past 12 months can also, especially the organization has QS9000 or ISO9000 operation records.For organizations that have non-car products, 12 months 'operation performance refers to a 12-month operation record for the batch supply of automobile products.
5. Can you apply for ISO/TS16949 certification?
A: no.Automobile supply chain refers to the product parts of the new car that must be installed in the factory of the whole car factory, not including maintenance of market products.However, if it is the designated point of sale of the car factory and the planned distribution of the car factory, it can be applied for certification.
6. The product is designed by the company, but in the development agreement with the customer contract, the design responsibility is the customer. Does the company have product design responsibility?
Answer: the company has product design function, but no product design responsibility.
7. The product design of our company is designed by the automotive design institute. Is there any product design responsibility?
A: yes.The formal audit includes the design institute.Product design responsibility, if not the customer, is to organize themselves, both of them will be one.
8, for the manufacturer of forging blank, customer requirements, on the basis of product drawings, ensure enough metal cutting allowance, and forging allowance is designed by the company itself, the company with product design responsibility?
Answer: no product design responsibility.The product design responsibility is to the final product design, the forging process diagram is the process diagram, is the manufacturing process design.
9. Can the organization's quality target be low or not?
Answer: general organization in formulating the quality goal is, because the performance is not ideal, the index set low, worry about the certification audit can't through the authentication, to make sure that the target value is so high, it is wrong, the quality objectives shall be in the standard requirement is achievable within the given time, knowing that don't set it cannot achieve the goal of, continuous improvement is the purpose of establishing ISO/TS16949, namely on the basis of the original performance to unceasingly enterprising, entered the track of benign cycle.
10. The company is working on the infrastructure transformation. Will it be able to conduct on-site audit for a new production workshop?
A: yes.As long as the organization according to ISO/TS16949 quality system operation, fully conform to the requirements of the standard can apply for certification, but have an impact on product quality to have the process of temporary measures, and at the beginning of the new production site, before production to operate for validation.
11. What is the relationship between process performance and quality objectives?
Answer: the organization's performance is refers to the quality target of organization finally meet customer requirements, the organization's process performance index refers to the organization to complete the final goal in the middle of the process, such as the quality objectives, product delivery timely rate is by process indicators: purchase timely rate, rate of production plan completed in a timely manner to ensure that.Note: the pursuit of process performance should pay attention to the organization's overall performance, such as only the pursuit of prevention to reduce costs, is likely to increase the internal and external quality loss cost, the organization will increase the total quality cost.
12. Can internal audit be used in the audit checklist without the process method audit table?
A: yes.IATF group released the audit checklist, announced in June 2004, stop using is global third party certification authority, and not for the internal audit, organization during the internal audit of quality management system, still can be used for reference.Of course, organizations are encouraged to adopt process methods for review.
13. Does the monitoring and measuring device undergo periodic inspection?
A: not necessarily.The control of measurement equipment, not for all occasions, the use of measuring equipment must be implemented, especially the calibration and verification, only for those in need to ensure that measuring effective situation is the use of measuring equipment shall be carried out.Measuring equipment for other situations, the organization consider using other methods, avoid unnecessary cost, examples such as measuring circuit on and off the multimeter, used in machinery cutting tape, steel ruler, etc.The measurement equipment used purely for surveillance is not periodic, because they do not directly verify the conformance of the product, such as the air pressure gauge of the sealing test, the voltmeter on the console, etc.
14.What is the service requirement?
Answer: ISO9000:2000 standard, product is divided into 4 general categories, namely service, software, hardware, process sex material.The products in the automobile manufacturing industry are only hardware and process materials, no services and software products.Even if there is only support, it cannot be certified independently.Therefore, the services we are talking about are described as post-delivery activities in the ISO9000 standard, and are still described as services in the ISO/ts16949:2002 standard.
15. How long will it take to get the certificate?
Answer: on-site audit is divided into two stages, the first phase of audit called file audit, audit through after 3 months, the second phase of the formal verification, organization within three months of nonconformities corrective closed and certification center to validate corrective completion, this validation can be written, may also want to on-site verification, validation if meet the requirements, after the completion of the said organization has passed the ISO/TS16949:2002 certification, since then, generally no more than 3 months can get the certificate.Note that this is just a general situation, and the commitment of different certification centers may be different.
16.How often is the review conducted?
A: after the second stage of the site audit, the first supervision and review will be conducted in the sixth month, and once every 12 months, there will be a review and review, two times.
17. Before the company is officially certified in ISO/TS16949:2009, does the supplier have to pass the ISO9001:2000 certification?
Answer: ISO/TS16949:2002 "7.4.1.2 supplier quality management system in the development of" the request, unless otherwise stated in the customer, otherwise the organization of the supplier shall be approved by the third party certification body ISO9001:2000 third-party certification. But also pay attention to the exceptions, customers have a written approval, the supplier also doesn't require authentication of the organization. But even if the customer allow, organizations should also be in accordance with the ISO9001:2000 quality management system of the supplier development. May be within the fixed number of year of the plan's biggest (certificate valid for 3 years), and plan to have meet the above requirements, and carries on the supervision and inspection, to ensure that can be completed on schedule.
18. The supplier of the company has some small enterprises with 10 people. The foundation is poor. How do you develop a quality management system for them?
A: the priority of the development of the supplier management system depends on the quality performance of the supplier and the importance of the public products.If the supplier is trained, the supplier is required to implement the quality management system at the supplier's site in accordance with iso9001:2000.
19. The supplier does not implement the quality management system according to the requirements of the company. The supplier will replace the supplier, and the procurement costs will be raised. What should we do?
Answer: the supplier's quality management system, you don't push, he is not moving, should establish the thought of "mutually beneficial relationship with the supplier", take a variety of methods, guide the supplier to improve quality management level gradually.For those who do not seek advancement, supply quality and lack of guarantee, considering the long-term and stable development of the organization, it should be phased out.
20. The supplier is the state special large enterprise, how to develop the quality management system?
Answer: if the supplier is oversize enterprise, shows that its quality management system is better than that of the organization and management, not to development, but for the organization to its special requirements, organize still cope with its development, such as the supplier submit the control plan, can learn to achieve development by tutoring.
21. The company has a small quantity of products purchased from the supplier. How to develop the quality management system of the supplier?
Answer: to request, or through intermediary request.
22. What if the supplier does not submit PPAP for technical confidentiality?
Answer: the supplier carries out PPAP training, the part that involves technical secret can not submit, other is must submit.
23. Is there any special feature of the company's product?
A: are the customers required?If there are, naturally, if the customer haven't come up with, the organization determine, if not sure, we have to see whether organization in the production process happened product quality problem, or customer complaints, if is the problem in the process of manufacturing, these questions suggests that organizations have done enough on the identification of special features.
24. What is a customer's special request?
A: ISO/TS16949:2009 certification audit, issued with two certificates, one for ISO/TS16949:2009 quality management system requirements, and a certificate to meet customer special requirements.It is not enough to complete the organization according to the standard requirements, and it should be done according to the personality of different customers.This is in line with ISO/TS16949:2009.The special requirements of customers, such as the customer's product specifications, transportation requirements, procurement requirements, new product development planning (APQP), production part approval (PPAP), process capability indices demands, gage repeatability reproducibility (GR - R) and PPM requirements, etc.
